Apr 07, 2020 Skype for Business Web App. To work around this issue for Skype for Business Web App, use the Skype Meetings App instead. To do this, the system administrator must follow these steps: Install the May 2017 update for Skype for Business Server 2015. Enable the Skype Meetings App by following the instructions in the 'Enable Skype Meetings App. In October, 2018, we announced a plan to offer the Skype for Business desktop app on Mac as our web-downloadable meetings client instead of Skype Meetings App, starting in December. Due to feedback from customers, we decided to postpone the change. Everything is now in place, and we will make the transition on April 5!
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Symptoms
Consider the following scenario.
In this scenario, you see only a black screen instead of the shared desktop.
This problem occurs when the meeting is hosted in Skype for Business Server 2015 or Lync Server 2013. This problem doesn't occur if the meeting is hosted in Skype for Business Online.
Skype For Business Web App MacWorkaroundSkype for Business Web App![]()
To work around this issue for Skype for Business Web App, use the Skype Meetings App instead. To do this, the system administrator must follow these steps:
Skype For Business Web App Mac Microphone Not Working
![]() Install Skype For Business Web App Plugin Mac
After these steps are done, web app users will automatically use the Skype Meetings App when they join a meeting.
Lync Web App
There is no workaround yet for this problem for Lync Web App.
StatusSkype For Business On Mac
Microsoft is working closely with Apple to resolve this problem.
More information
This issue can also occur when the camera isn't granted access permission to Skype for Business.
Still need help? Go to Microsoft Community.
Hi Eric! Thank you for taking the time to jump in here. One thing I did not mention was that other browsers are allowing me to launch the Skype for Business Web App, but the problem I run into then is that I get a blank screen when someone is sharing their desktop, and there is also no audio, causing me to have to dial into the actual call as well. I did confirm this with Opera, Firefox and Chrome and will check with SeaMonkey and Waterfox as well, but have a low confidence level at this point.
Thank you again!!
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